Home Energy Assistance Program | WNY Residences – National Fuel Gas

You must have a shutoff notice to apply for the emergency HEAP benefit.

There are currently three emergency HEAP benefits available for income eligible customers. Each benefit is in the amount of $465. Customers can call their HEAP office to apply for their 1^st, 2^nd, or 3^rd emergency HEAP benefits. If you meet the income guidelines but did not receive a basic benefit and have a current termination notice, you may still be eligible for the emergency benefit by filling out the basic HEAP application.

Callers should be prepared with their case number, Social Security number, utility account number, household income and resource amounts (bank account balance, etc.).

1-877-443-2743

Original Source: https://www.nationalfuel.com/utility/payment-assistance-programs/energy-assistance-programs-ny-home/